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Lessons learned from Adam Carolla

Tue, 23 Jan by Pauline Relkey

Some of you may have watched his show called To Catch a Contractor.

Before launching a successful career as a TV and radio personality, Adam Carolla was a master carpenter and home builder, so he knows the work of skilled craftsmen when he sees it. Likewise, he can spot shoddy construction, and in this series he trains his eye on building blunders and the contractors responsible for them. With the help of no-nonsense builder Skip Bedell and his wife, private investigator Alison Bedell, Carolla seeks retribution for homeowners who have experienced a construction nightmare, by tracking down unscrupulous contractors and forcing them to face the wronged parties. The contractors are then given a chance to redeem themselves by fixing messes they left behind — all while under Adam’s and Skip’s watchful .

I watched a few of his shows lately and was pleasantly surprised by some of the lessons that rang so true for me.

The first lesson hit home – Don’t work out of your area of expertise.  This is so true for most, if not all occupations.  If you’re not sure of what you are doing, get some help from an experienced person or refer the job/client to them.  I have experienced this situation many times over the last 26 years in real estate and I do feel badly when I have to tell one of my clients, “No, I don’t work in that area of real estate, but I can connect you with someone good that does work in that area.”  I have chosen to work residential in Regina and close areas around Regina, but real estate in commercial, acreages, cottages is not my area of preference or expertise.  Yes I was licensed quite a few years ago and even though my license does include those specific areas, I have not pursued them because I don’t have the interest in them and haven’t pursued more training in those areas.  I let the people that know what they are doing in these fields handle the clients.

Another lesson he talked about was “Don’t undercut your competition to get the job.”  So true.  Real estate commissions are a high number and we turn blue explaining why (our costs from advertising to insurance to memberships to our split with our company and with the buyers company, etc.)  The costs are a lot of money and thankfully they usually come from the sale price of the house as most property sellers don’t happen to have that amount of money just hanging around, waiting to be spent.

Undercutting happens a lot in my business and it hurts all of us.  Usually the agents that undercut other agents will also undercut their work for their client.  Maybe they don’t advertise as much as others, maybe they don’t spend time following up on showings and leads, maybe they don’t keep in contact with their seller, don’t keep on top of the real estate market and share that info with their clients, etc.  Unfortunately the seller doesn’t find this out until it is too late and they have listed with the agent who offered the lowest commission.  Food for thought – if that agent was so quick to give up their money (commission), how quick do you think they will be to give up your money (sale price of your property) when an offer comes in?  I’ve always believed in the saying, you get what you pay for.  Thanks Adam.

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